Terms of Service
Agreement to Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Definitions
"Company" (referred to as "we", "us", or "our") refers to Kalavista, operator of this website.
"Service" refers to the website and all related services provided.
"User" (referred to as "you" or "your") refers to anyone who accesses or uses our service.
"Content" refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials.
Use License
Permission is granted to temporarily access and use this website for personal, non-commercial transitory viewing only. This license includes:
- Browsing and purchasing products for personal use
- Creating an account to manage orders and preferences
- Accessing customer support and account information
This license does not include:
- Modifying or copying the materials
- Using materials for commercial purposes or public display
- Attempting to reverse engineer software or security measures
- Removing copyright or proprietary notations
User Accounts
Account Creation
You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Account Responsibilities
- Provide accurate and complete information
- Maintain the security of your password
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities on your account
Orders and Payments
Order Process
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel orders
- Prices are subject to change without notice
- Order confirmation does not guarantee acceptance
Payment Terms
- Payment is due at the time of order
- We accept major credit cards and other listed payment methods
- You authorize us to charge the provided payment method
- All prices include applicable taxes unless otherwise stated
Shipping and Delivery
- Shipping times are estimates and not guaranteed
- Risk of loss passes to you upon delivery to the carrier
- You are responsible for providing accurate shipping information
- Additional charges may apply for remote or special delivery locations
- International orders may be subject to customs duties and taxes
Returns and Refunds
Our Strict No-Return, No-Exchange Policy: All products are sold as-is with no return or exchange option under any circumstances. This is a final sale policy with no exceptions for personal preference, fit, color, or satisfaction issues.
Damage Claims Only Exception: The only exception to our no-return policy is for products that arrive defective or damaged. Damage claims MUST be supported by clear, unedited video evidence of package opening and product inspection submitted within 48 hours of delivery.
- All sales are final - no returns accepted
- No exchanges for any reason
- Damage claims require video proof (unedited, continuous recording)
- Video must show unopened package, opening process, and damage
- Claims without video will be automatically rejected
- Valid damage claims processed within 7-10 business days
- See Return & Exchange Policy page for complete details
Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- To file fraudulent damage claims or provide false video evidence
Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of the company and its licensors. The service is protected by copyright, trademark, and other laws.
- All trademarks, service marks, and logos are owned by us or our licensors
- You may not use our trademarks without prior written consent
- Product descriptions and images are protected by copyright
- User-generated content remains your property but grants us license to use
Limitation of Liability
In no event shall the company, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
Disclaimer
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this company excludes all representations, warranties, conditions, and other terms which, but for this exclusion, might have effect in relation to this website.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. You irrevocably submit to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh, India.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. Your continued use of the service after changes become effective constitutes acceptance of the new terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: kalavista.official@gmail.com
Phone: +91 7703979811
Location: Noida, Uttar Pradesh, India, 201301