Shipping Information
Everything you need to know about our shipping options and delivery services
Shipping Methods
Standard Shipping
Our most popular shipping option with reliable delivery times.
- Tracking included
- Insurance included
- Signature not required
Express Shipping
Faster delivery for when you need your items quickly.
- Priority handling
- Tracking included
- Insurance included
Overnight Shipping
Next-day delivery for urgent orders placed before 2 PM.
- Next-day delivery
- Signature required
- Full insurance
International Shipping
Worldwide shipping with customs handling included.
- Customs forms included
- Tracking included
- Duty calculator
Domestic Shipping Zones
Shipping costs and delivery times vary by location within the United States.
| Zone | Regions | Delivery Time | Standard Cost |
|---|---|---|---|
| Zone 1 | Same State | 1-2 days | $4.99 |
| Zone 2 | Adjacent States | 2-3 days | $6.99 |
| Zone 3 | Central US | 3-4 days | $8.99 |
| Zone 4 | Coast to Coast | 4-5 days | $10.99 |
| Zone 5 | Alaska/Hawaii | 5-7 days | $15.99 |
International Shipping
International Rates & Times
Canada
7-10 days
Mexico
10-14 days
Europe
10-15 days
Asia Pacific
12-18 days
South America
14-21 days
Africa
15-21 days
International Shipping Notes
Customs & Duties
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
Restricted Items
Some products cannot be shipped internationally due to shipping restrictions or local regulations. These items will be noted during checkout.
Address Requirements
Please ensure your international shipping address is complete and accurate, including postal codes and any required regional information.
Processing & Handling
Order Processing
- • Orders placed before 2 PM EST ship same day
- • Orders placed after 2 PM EST ship next business day
- • Weekend orders process on Monday
- • Holiday processing times may vary
Shipping Address
- • Ensure address accuracy to avoid delays
- • PO Boxes accepted for standard shipping
- • Business addresses for faster delivery
- • Address changes possible within 1 hour
Package Security
- • All packages fully insured
- • Secure packaging for fragile items
- • Tracking provided for all shipments
- • Signature required for orders over $200
Delivery Information
What to Expect
Tracking Updates
You'll receive tracking information via email once your order ships. Track your package in real-time using our order tracking system.
Delivery Attempts
Carriers will attempt delivery up to 3 times. If unsuccessful, packages will be held at the local facility for pickup.
Package Requirements
Someone 18+ must be available to receive packages requiring signature. Valid ID may be required.
Delivery Issues
Lost or Damaged Packages
Contact us immediately if your package is lost or damaged. We'll work with the carrier to resolve the issue and ensure you receive your order.
Incorrect Address
If you provided an incorrect address, additional shipping charges may apply for address correction or rerouting.
Weather Delays
Severe weather conditions may cause shipping delays. We'll notify you of any significant delays affecting your order.
Shipping Support
Need Help with Your Shipment?
Our shipping support team is here to help with tracking, delivery issues, and shipping questions.
Email Support
shipping@My Store.com
Response within 24 hours
Phone Support
1-800-123-4567
Mon-Fri 9 AM - 6 PM EST
Live Chat
Available on our website
Mon-Fri 9 AM - 5 PM EST