Help & Support
We're here to help! Find answers to common questions or get in touch with our support team.
Contact Support
Email Support
kalavista.official@gmail.com
Response within 24 hours
Phone Support
+91 7703979811
Mon-Fri 9AM-6PM IST
Live Chat
Available during business hours
Frequently Asked Questions
How can I track my order?
You can track your order by visiting the "My Orders" section in your account or clicking the tracking link in your order confirmation email.
View My Orders →What is your return policy?
We have a strict NO RETURN policy. All sales are final. The only exception is for defective or damaged products with verified video evidence. See our Return & Exchange Policy page for complete details.
How long does shipping take?
Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout for faster delivery (1-3 business days).
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by destination. Additional customs fees may apply for international orders.
How can I change or cancel my order?
the order may have already been processed for shipping. Contact our support team for assistance.
Still need help?
Our support team is ready to assist you with any questions or concerns.